In this heart-centered episode, Elena Armijo speaks with bestselling author and global empathy advocate Mimi Nicklin. With a mission to reconnect one million people through the power of empathy, Mimi brings years of research, corporate training, and lived experience to a timely and transformational conversation - one that reveals how empathy shapes leadership, drives innovation, and transforms the way we connect with ourselves and others.
Check out Elena’s website to learn more about how she can support you in seeing and using the power that resides within you.
Mimi shares the pivotal moment that redefined her career: a simple yet life-changing question posed by a coach “Is it intuition or empathy you’re using to lead?” That question led her down a path of deep exploration into empathy as a skill, not just a feeling. From the neuroscience behind attunement to real-life stories of unexpected connection, Mimi illustrates how empathy is not just a soft skill, but a necessary foundation for resilient cultures and impactful leadership.
The conversation also addresses common misconceptions that empathy means agreement or emotional overload. They invite leaders to see empathy as a form of grounded presence - one that enables performance, clarity, and deeper human connection. Whether in a boardroom or a coffee line, the smallest acts of care can create lasting ripples.
This episode is an invitation to slow down and reconnect - with yourself, with others, and with the purpose behind your leadership. It offers a powerful reminder: empathy isn’t optional. It’s a strategic essential for sustainable impact, meaningful connection, and real change. If you’re ready to lead with more presence, intention, and heart, let this be your starting point.
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This podcast was produced by the following amazing team:
Alan Meaney, Audio Engineer
Aaron Boykin, Musician & Artist (Get updates about Aaron’s music via Instagram)
Jo van Eeden, Project Manager
Elena Armijo
Mimi Nicklin
Bestselling Author & Empathy Advocate
With the goal of reconnecting 1 Million people in empathy, everywhere, Mimi Nicklin is an internationally bestselling author and the multi- award winning Founder of the world’s widest-reaching empathy training & engagement platform. Ranked as the Number 1 Workplace Wellbeing Leader in Malaysia on LinkedIn by Favicon, Mimi is a top 5-rated podcast host of her show, ‘MiMi YouYou’, she is omnipresent in the media including recently appearing live on the BBC to 85 million people. Having recently appeared on stage with Bill Gates, she is an experienced executive coach, and the globe's leading thought leader advocating for the movement to create more empathy in the world. She trained over 18,500+ professionals in Fortune 500 organisations globally in Listening-Led Leadership and has recently been awarded Malaysian Female Leader 2024 and Top 45 Sri Lankan Leader 2024. Mimi specialises in Listening-Led, Empathetic Leadership, Multi Generational Engagement, Psychological Safety and Inclusion & Wellbeing. She is as charismatic as she is passionate, and she is set on reconnecting our world, one organisation at a time!